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This Privacy Policy describes how Global Vision Research Sdn Bhd (GVR) (“we,” or “our”) collects, uses, and shares information in connection with your use of our website and participation in our market research activities (the “Services”). As a Data User, we comply with the Personal Data Protection Act 2010 (“PDPA”).

The Personal Data We Collect

• Information You Provide Directly
  • Personal Data:Name, NRIC/Passport number (if necessary for verification/incentives), email address, postal address, phone number, date of birth, and demographic information.
  • Sensitive Personal Data:We only process data relating to your physical/mental health, political opinions, or religious beliefs with your Explicit Consent.
• Information Collected Automatically: Technical Data (IP address, browser type) and Usage Data (pages viewed).
• Source of Personal Data: Directly from you via online forms, surveys conducted by GVR, or correspondence, or from business partners and publicly available sources for validation purposes.

Purpose of Processing

• We process your Personal Data for the following lawful purposes, which are directly related to our business as a market research provider (GVR):
  • To invite you to and administer market research surveys/panels run by GVR.
  • For aggregation and analysis of survey results for our clients. Individual responses are generally anonymized.
  • To process and manage incentives and rewards due to your participation with GVR.
  • To verify your identity, maintain the integrity of our research, and prevent fraud.
  • To communicate administrative notices and policy updates.
  • For internal purposes such as market analysis and process improvement by GVR.
  • To comply with legal or regulatory requirements in Malaysia.
• Note: The supply of Personal Data is voluntary, but necessary for participation in our Services and receiving incentives.

Disclosure of Personal Data

• We may disclose your Personal Data to the following classes of third parties with your consent or where permitted by the PDPA:
  • Market Research Clients: We primarily share aggregated and anonymized survey data. Your Personal Data will only be disclosed to a client if we obtain your specific, recorded consent for that purpose (e.g., for a follow-up interview commissioned by a client of GVR).
  • Data Processors/Service Providers: Third parties who process data on our behalf (e.g., IT hosting, cloud services, incentive administrators). They are contractually obligated to comply with the PDPA.
  • Legal & Regulatory Authorities: When required by Malaysian law, court order, or governmental agencies (e.g., the Personal Data Protection Commissioner).
  • GVR will not sell your Personal Data for commercial purposes.

Your Rights as a Data Subject

• You have the following rights under the PDPA, which you may exercise in writing to us (see Section 8):
  • Right to Access: You may request access to your Personal Data and a copy of the data we hold about you. We will comply within 21 days, subject to a reasonable fee (as fixed under the PDPA regulations).
  • Right to Correction: You may request that we correct or update any inaccurate, incomplete, misleading, or outdated Personal Data.
  • Right to Withdraw Consent: You may withdraw your consent for us to process your Personal Data at any time by giving us a written notice. Upon receiving the notice, we will cease processing the data, unless the processing is legally required or permitted under the PDPA.
  • Right to Prevent Direct Marketing: You have the right to instruct us in writing to cease, or not begin, processing your Personal Data for the purpose of direct marketing (e.g., non-survey promotional communications from GVR).

Security and Data Integrity

• Security Principle: GVR implements practical steps and security safeguards to protect your Personal Data from loss, misuse, modification, unauthorised or accidental access or disclosure, alteration, or destruction.
• Data Integrity Principle: GVR takes reasonable steps to ensure that your Personal Data is accurate, complete, not misleading, and kept up-to-date, with regard to the purpose for which it was collected.

Retention of Personal Data

• GVR will not keep your Personal Data for longer than is necessary to fulfil the purposes for which it was collected or to comply with any legal requirements (the Retention Principle).
  • Upon fulfilment of the purpose, we will take reasonable steps to destroy or permanently delete your Personal Data.
  • Inactive panelist data that is no longer required for research purposes will be disposed of in a secure manner within [Specify timeframe, e.g., 24 months] of becoming inactive.

Cross-Border Transfer of Personal Data

• Your Personal Data may be transferred to, stored, and processed in a location outside of Malaysia (e.g., if our cloud server or a client is located overseas). GVR will only transfer your Personal Data outside of Malaysia if:
  • The recipient is in a country specified by the Minister as having substantially similar data protection laws;
  • You have explicitly consented to the transfer; or
  • The transfer is necessary for the performance of a contract or legal obligation.

Contact Us

• If you have any questions, wish to exercise your rights, or submit a complaint regarding the processing of your Personal Data under the PDPA, please contact our Data Protection Contact Person:
  • Email: help@visionresearch.com
  • Postal Address: E-05-2, Block E, Plaza Glomac Jalan SS 7/19, 
    Kelana Jaya 47301 Petaling Jaya Selangor, MALAYSIA
  • Phone: +60 3 7885 9454 / 51

Changes to This Privacy Policy

• GVR may update this Privacy Policy from time to time. The latest version will always be posted on our website.

[Last Updated – 25 November 2025]